Clean with confidence
30-min arrival window
24-hour satisfaction window
Service Policies
Clear expectations make for a great clean. These policies outline how we handle payments, scheduling, and on-site safety so you know exactly what to expect.
White-glove attention to detailWalkthrough at completionSafety-first standards
Payment & Billing
A valid card holds your time slot. Final charges run after cleaning.
Card required
Post-service billing
Scheduling
24 hours' notice for changes. Late changes or no-shows incur a $50 fee.
24-hour notice
$50 late fee
Satisfaction Guarantee
Walkthrough at completion. Report issues within 24 hours for a free re-clean.
24-hour window
Re-clean included
Safety & Access
No ladders over 7 feet, no heavy lifting, and screens handled by clients.
7 ft max
No heavy lifts
Policy Details
Need the fine print? Expand any section to read the full policy.
